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To date Trust Guard has conducted more than 20 million scans for our customers. Over 80,000 web sites rely on Trust Guard’s daily vulnerability assessments for protection from hackers and third-party certification of their security. Our advanced vulnerability discovery and management technology provides a highly effective security solution. 

Vulnerability Knowledge Base

Trust Guard’s up-to-date vulnerability knowledge base powers our comprehensive network security audits and vulnerability management technology. We update the knowledge base every 15 minutes with tests for newly discovered vulnerabilities and validated fixes from hundreds of sources worldwide. These continuous updates, combined with between-scan proactive alerts, ensure Trust Guard customers are always alerted of the latest vulnerabilities affecting their network.

Vulnerability Management Portal and Alert System

Trust Guard’s vulnerability management portal provides highly secure access to detailed vulnerability audits and remediation information on n-tiered load-balanced application servers. Our web-based vulnerability management portal provides easy access to vulnerability management information from any location. Extensive tools enable you to launch scans, examine vulnerability details, create network device groups, track trends, access patch information, configure alerts, assign user rolls and user device responsibility groups, and generate customized reports.

Scan Appliances

Our network of distributed proprietary scanning servers, located in multiple data centers in North America and Asia, allows us to reliably perform daily security audits for thousands of clients located in more than 40 countries around the world. Each scan appliance is controlled by our central knowledge base and vulnerability management system, allowing the most suitable appliance to be automatically assigned to each device under test.

Data Security

Trust Guard is the only security scan vendor to be third-party certified to the CISP/AIS Level 1 security standard by Visa International.

Our entire portal infrastructure, and all customer data, is maintained within redundant, highly secure Tier One data centers with SAS-70 security certification, 24/7 on-site guards and biometric access control. The portal resides behind high-availability firewalls and intrusion monitoring systems. In addition, each server runs a localized firewall and IDS/IPS on top of a uniquely customized, hardened Linux distribution OS. 

Secure access to each user account can be easily configured with options for IP address restriction, private key authentication, and two factor single-use password authentication.

Customer Support

Trust Guard certification includes unlimited online, email or telephone customer support from CISSP certified security professionals. Whatever your technical question, or level of expertise, our experienced staff is there to support you. With the unprecedented experience of scanning thousands of network devices every day, we can quickly provide accurate and authoritative assistance.